Contact Us
Have a question about our HEIC technology, found a bug, or want to discuss a partnership? We are here to help. Our team typically responds within 24–48 hours.
Email Support
For technical issues and general inquiries.
[email protected]Response Time
Our developers are based in multiple time zones to provide global support.
- Mon - Fri: 9am - 6pm
- Sat - Sun: Limited Support
Common Inquiries
Bug Reports
Please include your browser version and the size of the HEIC files you were trying to convert.
Feature Requests
Want us to support a new format like AVIF or Raw? We'd love to hear your suggestions.
Privacy Concerns
Our WASM engine is open for review. If you have questions about how we sandbox your data, let us know.
Need a quick answer?
Check our Frequently Asked Questions first.